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Meet the team

Executive Leadership

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Kerry Carmichael

Managing SVP Pharmacy Consulting Services, Employee Benefits Leader

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Joshua Halperin, PharmD

SVP Pharmacy Consulting Services, Clinical Leader

Leadership

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Sharon Otto

Vice President Financial Analytics

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Kathy Pink

Vice President

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Becky Rands

Vice President

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Dawn Reck

Senior Vice President

Clinical Management

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Terese Jackson, M.S. Pharmacy

Senior Clinical Director

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Lindsey Ladell, PharmD, BCPS

Clinical Pharmacist

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Parag Patel, PharmD

Senior Manager

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Amy Suss, PharmD

Senior Clinical Manager

Client Engagement

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Kristine Anderson, MSIOP

Senior Account Manager

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Thomas Beatty

Account Manager

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Sharee Bowsher

Senior Director Client Engagement & Business Development

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Rosa Bucio

Senior Account Coordinator

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Whitney Burkhalter, MBA, PHR

Senior Account Manager

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Michelle Cartagena

Lead, Senior Account Coordinator

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Gwen Ciriacks

Senior Account Manager

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Keldon Crampton

Senior Account Manager

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Bill DiPerna

Financial Analyst Manager

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Kate Freund-McTrusty, MBA

Financial Analyst Manager

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Eddie Gonzalez

Director of Client Engagement

Scott Kelley

Scott Kelley

Financial Analyst

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Karen Kuxhaus

Project Director

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Matt Lowe

Senior Manager

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Brianna Matarazzo

Account Manager

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Amy Nikkinen

Director

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Kim Paul

Account Coordinator

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Mara Pawlis

Senior Business Analyst

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Sebastian Radtke

Account Coordinator

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Manthan Satyawadi

Director

Madison Simmons

Madison Simmons

Senior Account Manager

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Nancy Stevenson

Senior Project Manager

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Jason Stuber

Director of Client Engagement & Business Development

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Averi Wargo

Administrator Coordinator

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Jason Zaprzalka, FSA, MAAA

Senior Director of Actuarial Services

Analytics & Product Innovation

Bindu Priya Ambati

Bindu Priya Ambati

Business Intelligence Analyst

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Mesfin Berie

EDM Developer

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Jason Bernstein

Senior Data Architect

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Domas Budrys

Senior Data Analyst

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Sean Burke

Senior Director of Product Innovation

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Nikita Jaiswal

Manager

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Mihir Kurdukar

Lead Technical Analyst

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Mohita Sahni-Depies

Lead Technology Data Analyst

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Utkarsh Singh

Analytics Engineer

Michael Van Dien

Michael Van Dien, CPA

Senior Business Intelligence Analyst

Pharmacy Client Audit

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Katie Allen

Audit Engineer

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Stacy Ausprung

Senior Manager

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John Bareis

Lead Auditor

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Sergio Martinez

Senior Audit Engineer

Princess Milligan

Client Audit Analyst

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Heather Stevens

Pharmacy Claims Auditor

Marketing & Strategic Relations

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Mark Bingham

Team Leader, Marketing & Strategic Relations

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Sharee Bowsher

Senior Director, Client Engagement & Business Development

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Jason Stuber

Director of Client Engagement & Business Development

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Chris Fallon

Senior VP, Strategic Partnerships

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Open Positions

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View Open Positions
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Kerry Carmichael

Managing SVP Pharmacy Consulting Services, Employee Benefits Leader

Kerry leads Remedy’s Client Engagement team, applying nearly 30 years of pharmacy benefit management experience that underpins an unparalleled knowledge, keen management and actionable guidance for Remedy clients. Her vast industry experience crosses PBM vendor evaluation and procurement; PBM contract negotiations and management; plan design, analysis and implementation; analytics reporting; and pharmacy benefit consulting. Kerry previously served as the Vice President of Consulting at Trivantage Pharmacy Strategies, a leading national prescription benefits consulting firm, and she spent nearly 12 years working for several nationally recognized PBMs, including a role as a Senior National Account Manager at Medco Health Solutions. Kerry earned a bachelor’s degree in business administration from the University of Wisconsin-Madison.

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Joshua Halperin, PharmD

SVP Pharmacy Consulting Services, Clinical Leader

Since joining Remedy in 2018, Josh has worked in analytics, product development and client engagement. As a pharmacist, his main focus is providing actionable analytics, opportunities and recommendations to empower clients in clinical and financial benefits decision-making. Previously, Josh was the Director of Regulatory Operations at an integrated multi-state health plan and PBM with responsibility for over 1 million lives. In this role, Josh oversaw clinical and regulatory operations, including compliance, accreditation, formulary development and administration, disease management programs and clinical account management. Josh served as a member of the Michigan Department of Health and Human Services Managed Care Organization Common Formulary Workgroup, where he worked directly with the State and the Michigan Association of Health Plans to develop, implement and maintain a statewide common formulary. He also has experience as a retail pharmacy manager, directly providing care in local communities. Josh graduated from Midwestern University with his Doctor of Pharmacy degree and is a licensed pharmacist in Michigan and Illinois.

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Sharon Otto, CEBS

Vice President Financial Analytics

Sharon has 25 years of experience in the employee benefits and consulting industry, with the most recent 15 years being in consulting for pharmacy benefits management services. Her industry experience comprises PBM vendor evaluation, PBM contracting and evaluations management, financial analytics and strategic pharmacy benefit consulting. She has experience working across lines of business, including direct self-funded employers, union and EGWP clients. Sharon earned her Certified Employee Benefit Specialist designation in 2002 and earned her B.S. in business administration with an emphasis in finance from the University of Wisconsin-Stevens Point.

Kathy Pink

VP, Client Engagement

Kathy has 30-plus years of experience in the healthcare field with a focus on long-term care and pharmacy benefit management. At Remedy, she manages clients that span across many different lines of business, including self-funded employers, unions, city and county governments and school boards. Kathy’s responsibilities include interpreting client data, delivering analytics, reporting benchmarks and trends, and the development and delivery of clients’ plan performance. She has many years of experience with PBM vendor evaluation, procurement, contracting, negotiations, as well as extensive plan design and implementation expertise. Previous to working at Remedy, Kathy worked for over 20 years at several large PBMs in various account management roles with a focus on operations. Prior to her PBM days, she worked for several years as both a licensed pharmacy and medication technician in long-term care pharmacy and nursing homes as well as hospice care in northern Wisconsin, where she discovered her lifelong passion for all things “pharmacy.”

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Becky Rands

VP, Client Engagement

During Becky’s time in the PBM industry she has demonstrated excellence in client management across national accounts and consistently receiving exceptional client satisfaction ratings. She started her PBM career in the early 2000s for the Wisconsin-based PBM Restat, where she held multiple roles across the organization, including time as a pharmacy technician with the clinical prior-authorizations team. In early 2009 she became and Account Manager, where she managed over 50 clients across lines of business including direct self-funded employers, third-party administrators and discount cards. In 2013, Restat was purchased by Catamaran, and in spring 2014 Becky was offered a role as a Manager of Account Management/Strategic Account Executive.This leadership level role entailed engaging her clients’ C-suite to assist in contract negotiation, RFP/proposal requests and dispute resolution. In addition to her client responsibilities, Becky also managed and led a team comprised of account managers and executives. In this role she provided the account management team with strategic direction and support, and she implemented collaborative account retention techniques.

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Dawn Reck

Senior Vice President

Dawn has more than 30 years of demonstrated excellence in the pharmacy industry, having performed multiple senior roles, including as a pharmacy technician at retail pharmacies, hospital pharmacies, and home healthcare along with her experiences as a pharmacy consultant and senior director at Remedy prior to her promotion to VP. She has vast experience working in managed care and consulting. At Remedy she oversees key clients across lines of business, including direct self-funded employers, unions and EGWP clients. Her responsibilities include managing day-to-day requests, interpreting data and delivering analytics, reporting benchmarks/trends and development/delivery of clients’ plan performance. Dawn’s vast experience crosses PBM vendor evaluation and procurement, PBM contracting and negotiations, plan design and implementation. Dawn holds a healthcare insurance license.

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Terese Jackson

Senior Clinical Director

Terese uses more than 30 years of experience in pharmacy and healthcare, along with data analytics, to effectively provide information and insight to improve benefits and care on behalf of Remedy clients. She was previously an Account Executive with responsibility for relationships with federal and state government plans and national employers in pharmacy benefits management roles with Medco and Express Scripts. She also managed clinical products and development at Medco and Scrip Card/HCCP. Prior to her managed care and PBM roles, Terese was a Director of Pharmacy at both a large specialty hospital and a regional full-service hospital, an Assistant Director of Clinical Pharmacy at a large full-service hospital, staff pharmacist at the University of Wisconsin Hospital and Clinics, and a retail pharmacist. Terese graduated from the University of Wisconsin with a baccalaureate pharmacy degree, completed an internship in retail pharmacy and returned to the university to complete two hospital pharmacy residencies and has earned a master of science degree.

Dr. Lindsey Ladell, PharmD, BCPS

Clinical Pharmacist

Lindsey brings over 15 years of experience in pharmacy and healthcare joining Remedy in 2025. Prior to this, she served at the Zablocki VA Health Care System providing leadership of diverse programs aimed at improving Veteran and employee safety. Lindsey graduated from the University of Wisconsin-School of Pharmacy with her Doctor of Pharmacy degree, completed two years of post-graduate residency training and a patient safety fellowship. She is a licensed pharmacist in Wisconsin.
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Parag Patel, PharmD

Senior Manager, Analytics & Product Innovation

Parag’s primary responsibilities include developing products that assist clients to better understand their healthcare spend as well as internal solutions that can be used to gain operational efficiency. Prior to joining Remedy, he was a Clinical Pharmacist on the Formulary Administration team at CVS Health and was responsible for maintaining formulary templates as well as supporting numerous account teams regarding matters pertaining to the Healthcare Exchanges line of business. Parag has also served as a Product Manager on the Pharmacy IT team at Walgreen Boots Alliance,where his responsibilities included developing IT enhancements to its pharmacy prescription fulfillment systems as well as serving as a liaison between IT and various business teams within Walgreens. Parag received a Doctor of Pharmacy degree from University of Illinois at Chicago, College of Pharmacy in 2003 and is currently a licensed pharmacist in Illinois. Parag also earned an M.B.A. in 2010 from DePaul University.

Amy Suss, PharmD

Senior Clinical Manager

Amy joined the Remedy Analytics team in 2024 and brings more than a decade of experiences in managed care, academia, and clinical practice to the team. Most recently, Amy served as the Clinical Operations Manager at SPS Health, leading the development of the formulary and clinical guidelines that were utilized to drive market share towards lowest net cost products and coordinating the development of clinical deliverables for clients. Prior to her time at SPS Health, Amy served as an Assistant Professor at Concordia University – Wisconsin where she developed and taught a managed care elective course in the School of Pharmacy. During her tenure in academia, she also continued her clinical pharmacy practice at iCare (Independent Care Health Plan), where she supported the organization’s Medicare Part D SNP line of business, working to improve STAR ratings and clinical outcomes for members. Amy graduated with her Doctor of Pharmacy degree from the University of Wisconsin-Madison and completed her post-graduate residency training at the Clement J. Zablocki VA Medical Center.

Thomas Beatty

Account Manager, Client Enagement

Thomas joined Remedy Analytics as an account coordinator in 2023 and supports the team in creating reports, scheduling meetings, and assisting with day-to-day operations. He has more than 5 years of experience in the Healthcare industry spending the majority with a pharmacy benefit manager. While working at the PBM, Thomas worked as an account manager and strategic advisor working with health insurance plans to implement projects, resolve member issues, create ongoing reporting, and monitor plan changes to the pharmacy benefit. Thomas was recognized for his customer service with his clients and completing complicated projects on time. In his spare time, he enjoys spending time with his wife and dog, traveling with friends, and hiking.
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Sharee Bowsher

Senior Director Client Engagement & Business Development

Sharee brings over 20 years of sales and service experience in the pharmacy benefit industry. Sharee has a proven track record of connecting clients and prospects with impactful solutions to effectively manage spend and enhance member experience and outcomes. She currently supports Remedy clients through their PBM procurement and renewal activities, contract negotiations, and ongoing pharmacy benefit management strategy. Sharee has developed and nurtured strategic relationship throughout her career which have supported the overall growth for the organizations that she has represented including one of the big 3 PBMs and the largest pharmacy chain in the world.  Before joining Remedy, Sharee was the top selling PBM sales executive at an independently owned PBM in the Midwest. She developed the strategy to grow their Tribal Benefits Practice along with their TPA segment. Sharee has extensive experience, expertise, and success in responding to RFPs and delivering finalist presentations. Sharee has her bachelor’s degree in psychology from the University of Illinois at Chicago. She is a Certified Self-Funding Specialist through the health Care Administrators Association and is a Certified Yoga Instructor.

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Rosa Bucio

Senior Account Coordinator, Client Engagement

Rosa’s responsibilities range from coordinating client/vendor/broker meetings, eligibility maintenance and reports, analyzing data from PBMs and assisting with audits. She also assists with special projects to organize accurate client data/contacts/plan design information/PBM and third-party vendor information. Previously, she obtained her CCA certification through AHIMA and certification for billing and coding from NHA. After certification, she was employed as a business analyst at multiple PBMs, with responsibility for benefit/network/setup, quality control, testing, audit, drug list maintenance, and copay schedule maintenance. Rosa began her journey as a pharmacy technician for a local SNF/LTC pharmacy about 12 years ago and since then always had an appreciation for the prescription business and process.

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Whitney Burkhalter, MBA, PHR

Senior Account Manager, Client Engagement

Whitney works with plan sponsors to provide pharmacy insights and advice to help them make the best decisions for their members. She works collaboratively with the clinical team to ensure a client has actionable information to help improve their plan’s performance. Previously, she worked as a data analytics and client solutions specialist at a pharmacy coalition, where she helped plan sponsors collect, research and analyze their pharmacy benefits data. She provided support to clients to ensure a collaborative and productive relationship with their PBM. As a data analytics specialist, Whitney organized and interpreted data to assist HR teams in their decision-making. Whitney recently obtained her Professional in Human Resources (PHR) certification from the HR Certification Institute. She also has a Master of Business Administration (MBA) in Human Resource Management from Mount Vernon Nazarene University. Additionally, she obtained a bachelor’s degree in business administration from Kent State University, with a double major in finance and business management.

Michelle Cartagena

Lead, Senior Account Coordinator, Client Engagement

Michelle has more than 20 years of experience in the healthcare industry in various lines of business, including pharmacy, medical, behavioral health, short-term disability, and workers compensation insurance space. During her time in healthcare, she has demonstrated excellence in customer service, reporting and auditing. Michelle spent over five years as a pharmacy technician and was recruited to provide back-office support in prior authorization and reviewing claims for medical necessity, accuracy and reimbursement. In her spare time Michelle enjoys staying busy with her four children and husband, camping or spending time outdoors.

Gwen Ciriacks

Senior Account Manager

Gwen Ciriacks joined Remedy Analytics in June 2025 as a Sr. Client Engagement Account Manager with the National Pharmacy Team. She has over 25 years of experience in the Pharmacy Benefit Manager (PBM) industry managing prescription drug benefits. Throughout her career, Gwen has held several positions, most recently, as a strategic account executive. She is passionate about client success and building strong relationships to achieve the company’s goals.

 

Gwen resides in Wisconsin with her adored fur-babies, Benji and Willow.  Outside of work, she enjoys spending time with her family/friends, exploring new restaurants, watching sports, and playing golf when the weather cooperates.

Keldon Crampton

Senior Account Manager

Keldon has been in the healthcare industry for about 10 years, with a primary emphasis in the pharmacy space. He supports Remedy clients with renewals, market checks, RFPs, audits, contract analysis, performance and trend reporting, and other areas of pharmacy operations. He has consulting background, having worked on a variety of pharmacy analytical projects with employer groups, PBMS, and health plans, analyzing and manipulating large amounts of pharmacy data. Keldon’s vast amount of pharmacy industry experience helps aid in really understanding a client’s needs and figuring out what the best option from an analytical standpoint is for a client. He has a strong passion for engaging with clients, figuring out the best optimal solution for them, and maintaining and developing relationships. He has a double major in marketing and finance from the University of Wisconsin-Milwaukee.

Bill DiPerna

Financial Analyst Manager

Bill has 5 years of experience of pricing in the pharmacy benefits management industry, and an additional 10 years of finance experience in other industries. His industry experience includes developing pricing and strategies for new and existing clients, RFP’s, renewals, market checks, and contract review. He has worked across multiple lines of business which includes commercial, EGWP, unions, and Medicare plans. He earned a BBA in finance from Kent State University.

Katherine Freund McTrusty, MBA

Financial Analyst Manager, Client Engagement

Katherine has 5 years of experience of pricing in the pharmacy benefits management industry, and an additional 10 years of pricing experience in other industries. Her industry experience includes developing pricing and strategies for new and existing clients, RFP’s, renewals, market checks, and contract review. She has worked across multiple lines of business including direct self-funded employers, coalitions, unions, along with EGWP and Medicare plans. She earned a BA in English Literature and an MBA with a focus on strategic planning from Case Western Reserve University.

Eddie Gonzalez

Director of Client Engagement, Pharmacy Consulting Services

Eddie brings nearly 15 years of experience in the pharmacy benefit management industry, with a deep background in pricing, analytics, and client-focused growth initiatives. A graduate of the University of Wisconsin–Madison with degrees in Finance and Economics, Eddie has led pricing and account management support teams across new business acquisition, renewals, market strategy, and pharmacy consultation. From OptumRx to being one of the first 50 employees at a now multibillion-dollar organization, Eddie has extensive experience building and scaling teams to support rapid growth, maintaining big-3 competitive standards, and everything in between. Known for cross-functional collaboration and data-driven storytelling, Eddie thrives in fast-paced, mission-driven environments where strategic consultation and analytics serve as both a growth engine and a competitive advantage.

Scott Kelley

Financial Analyst, Client Engagement

Scott has been in the healthcare industry since 2015. He started off his career working as a healthcare underwriter before moving into a position that focused on healthcare and pharmacy analytics. In 2022, Scott moved to an underwriting role with a PBM and helped to build tools and processes for the team. He enjoys being curious about data and exploring new ways to solve problems. Scott has a B.A. in Business and a minor in Mathematics from Covenant College as well as a graduate certificate in Data Analytics from Northwestern University.
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Karen Kuxhaus

Project Director, Client Engagement

Karen is responsible for assisting in the development and execution of clients’ pharmacy benefits programs to include annual strategy, management of procurement/RFP and market checks, contract renewals, evaluations, performance and trend reporting, auditing and client relations management. She has over 18 years of pharmacy, health and welfare benefits management with nine years in the employee benefits consulting/broker industry and nine years in corporate employee benefits management. Karen has been a benefits consultant for over eight years, and prior to that worked in various corporate positions. Karen is a graduate of UW-Milwaukee with a B.A. in sociology.

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Matt Lowe

Senior Manager

Matt’s role is to assist clients in navigating the ever-changing pharmacy landscape. He works closely with the main contacts at each client to help them meet their internal goals and keep them abreast of changes in the PBM marketplace. He has a passion for analytics and digging into large data sets to understand the key drivers of health plan spend and identify opportunities to lower costs for both the employer and its members. Before coming to Remedy, Matt spent six years working in a variety of roles in the benefits consulting space, the last of which was as a financial consultant at one of the largest consulting firms, focusing on health plan utilization. He is a licensed health and benefits insurance agent and received his Certified Employee Benefit Specialist Designation (CEBS) designation in 2019 and has a B.S. in finance and risk management insurance from the University of Minnesota.

Brianna Matarazzo

Account Manager, Client Engagement

Brianna joined Remedy Analytics in 2023, working within her role as Account Manager, Client Engagement. She works closely with clients utilizing Remedy’s Managed Pharmacy Alliance, and with small to mid-size employer groups. She has a background in pharmaceutical program operation management and pharma-transparency tech account management. She enjoys having an impactful role in helping employers navigate their options to select the best pharmacy benefits from a savings standpoint, and their employees to make the best use of their benefits. Brianna is a Philadelphia native, Penn State alumni, and currently resides in New Jersey.

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Amy Nikkinen

Director, Client Engagement

Amy has over 30 years in the pharmacy industry, excelling at developing internal and external stakeholders in order to maximize initiatives, with an emphasis in operations and client relationship management. Her experience began as a retail pharmacy technician and progressed into pharmacy benefits management, with the longest tenure at Express Scripts. She has held various roles, including operations, implementations, benefits recommendations, plan design analysis, sales support for RFPs and retention efforts. Her attentiveness and work ethic have earned awards, accolades and consistently high client satisfaction scores throughout her career. She is thrilled to be a part of the Remedy team and will use her uncompromising commitment to help deliver solutions that control drug spend while helping to protect the best interest of her clients.

Mara Pawlis

Senior Business Analyst, Actuarial Services

Mara works with both the Sales and Client Engagement teams and is responsible for supporting customers and partners with budget estimates, PBM vendor evaluations, financial reconciliations, and customized reporting to enable clients to better understand and manage their pharmacy benefits. Mara has 20+ years of experience in business analytics in the healthcare industry. In prior roles, she was a Lead Director in Trade Relations supporting the Pharmacy Manufacturers Bid Analysis process for CVS Health’s GPO, Zinc Health Services. Prior to Zinc she served as a Senior Advisor at CVS Health’s Analytics Department in the Employer Coalitions market segment. Her responsibilities included coordination of new sales reporting requirements for request for proposals, creating and improving analytic reporting capabilities, trend forecasting, outcomes measurement, and benchmarking. Mara supported 4 coalitions representing approximately $3.7 Billion in sales and 300+ clients. Mara graduated from Roosevelt University with a Bachelor of Science degree in Finance.

Sebastian Radtke

Account Coordinator

Sebastian joined the Remedy Analytics team in 2025 with 5 years of PBM experience. He worked with several industry experts as an Account Coordinator, specifically within the Medicare and Medicaid environment. Prior to this role, Sebastian was working directly with pharmacies and members assisting in real time. This allows him to provide valuable insight to the adaptive market. He has a passion for operational efficiencies & overall performance improvements. This has helped Sebastian learn how to thrive in the detail-oriented world of Pharmacy. 

Manthan Satyawadi

Director, Client Engagement

Manthan joins Remedy with 10 years of experience working in the pharmacy benefits industry. He enjoys fostering collaborative partnerships with both internal and external stakeholders, facilitating the achievement of strategic objectives aimed at enhancing fiscal value for clients and access to care for their members. He started his journey working at CVS as an Account Manager supporting a diverse book of Remedy Clients and held SAE roles prior to joining the Remedy organization to bring things full circle. He has a BA in Natural Sciences with a minor in Psychology and is acknowledged for his contribution in “Success as a Psychology Major” by Copeland & Houska. Beyond his professional endeavors, he indulges in collecting art, watches, & shoes and treasures moments spent with family & friends.

Madison Simmons

Senior Account Manager, Client Engagement

Madison has a knack for taking large sets of data and boiling it down to the most pertinent highlights for her book of business. Telling a story and helping folks navigate through the ever-changing pharmacy landscape is what she loves most about her line of work. Before joining the Remedy team, Madison spent over half a decade at a pharmacy group purchasing collective. There, she assisted her clients with everything from escalating day-to-day member issues to leading overall strategic pharmacy benefits discussions with their PBM partners. In 2020, Madison earned her M.B.A. from Mount Vernon Nazarene University. She also has an Ohio Accident & Health, Life insurance license and has a Group Benefits Associate (GBA) designation. Madison is a graduate from Miami University in Oxford, OH and holds a B.S. in Kinesiology and Health
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Nancy Stevenson

Senior Project Manager

Nancy started with Remedy in 2014 to support needs from all teams, including Client Engagement, Clinical, Actuary, Analytics & Product innovation and Sales. She is responsible for onboarding new business projects that Remedy is considering undertaking, working directly with the Sales and Actuary teams, reviewing collected data, and trafficking the project’s workflow. Nancy coordinates and manages the annual PBM summits and the annual Requests for Information (RFI), and she is also responsible for RFP maintenance and support and Remedy’s CRM. Nancy provides organizational support to the Analytics & Product Innovation team, ensuring proper data capture, analysis and workflow in the team’s development efforts. She has diverse experience that includes system administration, telecommunications design and project coordination, financial services team management, retail buying and management. Nancy holds a bachelor’s degree in business administration, General Business degree from the University of Wisconsin-Whitewater.

Jason Stuber

Director of Client Engagement & Business Development, Pharmacy Consulting Services

Jason brings over 20 years of consulting experience in the Employee Benefits space. Earlier in his career he spent some time underwriting, consulting on benefits administration, and serving as the Benefits Manager for a large Midwest employer. Jason has built strong client relationships with employers in various industries and sizes, collaborating to implement and manage complex benefits strategies and solutions. He is currently supporting an enhanced level of consulting for Brown & Brown customers in their PBM procurement and renewal activities, contract negotiations, and ongoing pharmacy benefit management strategy. Jason has extensive experience analyzing and managing self-funded employer plans, working to tailor strategies that best fit his clients’ goals and bringing a higher level of service. Jason holds a B.S. in Finance from the University of Illinois at Urbana-Champaign.

Averi Wargo

Administrative Coordinator

Averi joined the Remedy Analytics team with 12 years of experience as a veterinary nurse where she developed a keen eye for detail, exceptional organizational skills, and a customer-centric approach. Transitioning to her role as Administrative Coordinator at Remedy Analytics, Averi continues to leverage these strengths to streamline operations and enhance client satisfaction. Remedy Analytics is dedicated to revolutionizing pharmacy benefits management through data analytics and clinical intelligence. In our collaborative environment, Averi thrives under pressure, always maintaining a friendly and approachable demeanor. She is committed to contributing to our mission of optimizing pharmacy benefits for our clients

Jason Zaprzalka, FSA, MAAA

Senior Director of Actuarial Services

Having started in late April of 2025, Jason’s brings over 17 years of healthcare experience to his role as Senior Director of Remedy’s Actuarial Services Team. His primary responsibilities are to enhance Remedy’s modeling capabilities, adapt analytic tools to an evolving market, and support clients in making strategic, transparent decisions. Before joining Remedy, he spent the past eight years at Humana’s pharmacy benefit manager, where he led a wide range of actuarial and analytic initiatives with an underlying focus on drug trend and modeling support. Prior to his pharmacy work, he provided actuarial support for Humana’s Medicare Advantage plans across the Mid-South and Gulf States regions and later focused on returned-on-investment analysis for managed care programs enterprise-wide. Jason graduated from the University of Connecticut in 2007 with a degree in Actuarial Sciences and became a Fellow to the Society of Actuaries in 2016.

Bindu Priya Ambati

Business Intelligence Analyst, Data Analytics & Product Innovation

Bindu joined Remedy Analytics in the Fall of 2023. She is responsible for designing and developing analytical dashboards that serve Remedy’s client base. Bindu is a certified Tableau Desktop Specialist, proficient in Data Visualization Tools like Tableau and Power BI. She is keen on problem-solving, identifying the KPIs and creating Visualizations. Prior to joining Remedy, she worked as a BI developer and Business Analyst for 5 years at Pratian Technologies, India where she led and delivered multiple software and reporting applications in US healthcare domain. Bindu graduated from JNTU, India with a Bachelor’s degree in Information Technology.
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Jason Bernstein

Senior Data Architect, Analytics & Product Innovation

As one of the longest tenured and versatile team members at Remedy, Jason has performed a wide range of projects, from building Remedy’s first iteration of PharmaLogic® to building and maintaining Remedy’s back-end system, which has the ability to interpret,cleanse and present any pharmaceutical data, regardless of complexity, in a viewer-friendly format. In addition to his continued involvement in platform maintenance and innovation, Jason mentors new team members. Jason started at Remedy after receiving his bachelor’s degree in computer science from the University of Wisconsin-Madison.

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Domas Budrys

Senior Data Analyst

Domas’ roles include mining and analyzing complex prescription claims data from PBMs and supporting the ongoing maintenance of data processing pipelines to extract, transform and load claims data. He also serves as a primary technical contact to establish successful data streams between Remedy and outside parties. Prior to joining Remedy, he worked as graduate teaching assistant at Austin Peay State University (Clarksville, TN) and completed a data science internship at Ingram Content Group (Nashville). Domas graduated from Austin Peay State University with a master’s degree in computer science and quantitative methods.

Sean Burke

Senior Director of Product Innovation

Sean joined Remedy Analytics in August of 2025, bringing significant healthcare experience with a focus on pharmacy strategy and innovation. At Remedy, he leads the strategy, growth, and management of our product suite, including PharmaLogic®. Prior to joining Remedy, Sean has worked at Highmark BCBS, Inovalon, and Free Market Health with a focus on analytics, client success, product development, and commercial growth. Sean has a master’s degree from Carnegie Mellon University and a bachelor’s from Penn State

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Nikita Jaiswal

Manager, Analytics & Product Innovation

Nikita is a key member of the team responsible for the development and maintenance of customer-facing analytical products to track performance, provide insights and guidance, and forecast trends associated with clients’ prescription drug spend. She serves as an internal and external data consultant and partner to internal business units focusing on clinical analytics, actuarial analytics, and the development of the foundational architecture and methodologies that underpin the PharmaLogic® platform. Prior tojoining Remedy, Nikita worked as a Data Analyst at McKinsey & Co., where she focused on formulating technical solutions and applying them to business applications for diverse client situations. She worked with clients and consulting teams to perform complex data analysis and modeling that created the foundations for relevant recommendations into client studies and internal projects. Nikita completed her master’s in business analytics from University of Illinois Chicago while completing a concurrent internship at Boeing Global Services.
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Mihir Kurdukar

Lead Technical Analyst

Mihir’s role is cross-functional to both Actuarial and API teams, encompassing various activities such as prospect support, data analytics, PharmaLogic® maintenance and product development. His major responsibility is to analyze prospects’ claims data and their PBM contract to estimate potential savings. Prior to joining Remedy he worked as Assistant Technical Consultant at Saankhya Technosystems in India, where he was responsible for customization and implementation of Microsoft Dynamics ERP software for Saankhya’s clients as per their business needs. Mihir also served as a BI data analyst Intern at RR Donnelly, where he was responsible for understanding business requirements, extraction and loading of research and project data and implementation of machine-learning techniques to identify trends. He has experience in Tableau, Python, SQL and various other tools required for data analysis. Mihir pursued a master’s in management information systems from the University of Illinois Chicago, and he holds a bachelor’s in electronics and telecommunication engineering from the University of Pune, India.
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Mohita Sahni-Depies

Lead Technology Data Analyst, Analytics & Product Innovation

Mohita works with the Remedy Actuarial team to help forecast potential financial savings for prospects and clients and helps them to understand the underlying trends and opportunities in their claims data. Prior to joining Remedy, she was a Lead Software QA Engineer at Forte Research Systems in Bangalore, India, where she led her team through integration testing of products in Clinical Trial Management System. Mohita graduated from Liautaud Graduate School of Business at The University of Illinois Chicago with a master’s degree in management of information systems. As part of her coursework, she developed an extensive knowledge in data analytics and formed a passion for diving deep into healthcare data.

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Utkarsh Singh

Analytics Engineer, Analytics & Product Innovation

A data enthusiast, Utkarsh employs predictive and prescriptive analytics to develop innovative solutions for Remedy clients. Prior to Remedy, he interned with DuPage Medical Group and Dynatrace, where he developed scalable distributed data solutions and implemented analytics to create models and actionable reports for end clients. Utkarsh graduated with a master’s degree in business analytics from the University of Illinois Liautaud Graduate School of Business.

Michael Van Dien

Senior Business Intelligence Analyst, Data Analytics & Product Innovation

Michael comes to us with over 15 years’ experience in the Prescription Benefit Management industry. Prior to joining Remedy, he worked at CVS Health for thirteen years holding various analytical roles mainly in supporting the Prospect Sales Team as well as being a dedicated analyst for existing clients. Prior to CVS Health, he was an Underwriter at Walgreen’s PBM (Walgreen’s Health Initiative) for four years. His current role is cross-functional to both Actuarial and API teams, encompassing various activities such as prospect support, data analytics and product development. His major responsibility is to enhance and streamline existing models through automation and to build new analytical tools to help drive efficiency. Michael graduated from University of Illinois at Chicago with a Bachelor of Science degree where he double majored in both Accounting and Finance. He went on to obtain a Certified Public Account (CPA) license and also passed the Series 7 exam to earn a Stockbroker license.
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Stacy Ausprung

Senior Manager

Working closely with the Client Engagement team, Stacy ensures audits are conducted accurately and in a timely fashion. She has over 20 years of pharmacy benefit management experience, having conducted numerous types of PBM audits from pricing and plan design to rebates. She previously served as the Audit Manager for PillarRx Consulting and prior to that worked from a nationally recognized PBM. Stacy earned a BA in business administration from the University of Wisconsin-Madison.

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John Bareis

Lead Auditor

John is responsible for performing client-discount and dispense-fee audits and maintaining current and new audit automation processes. In addition, John is a liaison between the Audit department and all other Remedy departments on audit findings and overall process improvements from both technical and contractual perspectives. John previously served as Director of Generics at Compliant Pharmacy Alliance, an independent-pharmacy-owned purchasing cooperative of 2,000+ pharmacies. There he spent eight years managing the Alliance’s generic drug portfolio and pharmaceutical book of business, auditing pharmacy purchasing/financial/rebate reports, as well as leading both internal and pharmacy-facing analytics and reporting. He is proficient in SQL, Power BI, Excel, and pharmacy purchasing and claims analytics. John earned a B.A. in finance from Michigan State University.

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Sergio Martinez

Senior Audit Engineer, Pharmacy Client Audit

Sergio is responsible for conducting client audits, transforming data into a readable format and maintaining the audit automation process. In addition, he helps with RFPs/RGIs and Remedy’s Baseline Analysis Reports (BARs), which are used for both prospect analysis (to evaluate their plan options that Remedy can obtain compared to their current pricing arrangement) and for current clients during annual market checks and renewal RFPs. He is also relied on for training new auditors who join Remedy. Sergio holds a B.S. in computer engineering from DeVry University.

Princess Milligan

Client Audit Analyst

With over 15 years of experience in pharmacy healthcare, Princess brings deep industry knowledge and hands-on expertise to her role. She has worked across various areas within the pharmacy benefit space, contributing to operations, client support, and process improvement. Known for a strong work ethic and practical understanding of pharmacy services, Princess is committed to delivering accurate, timely, and client-focused support across all responsibilities.

Heather Stevens

Pharmacy Claims Auditor

Heather is responsible for conducting annual client audits. Working closely with the Client Engagement team, Heather’s priority is to ensure each of her audits are conducted in an accurate and timely fashion. She maintains effective and efficient communication with the assigned Client Engagement team throughout the audit process. She has over 20 years of account management, analytical and consulting experience with pharmacy benefit management and employee benefit plans. 11 years were with Medco Health where she spent her time developing, learning and leading specifically within account management. The past 15 years have been spent developing and growing her auditing and consulting skills where she continued to gain extensive knowledge and experience in the PBM industry. Heather graduated with a Bachelor of Arts in Business Professional Communications from Mount Mary College.
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Mark Bingham

Team Leader, Marketing & Strategic Relations

Mark leads Remedy’s sales strategy and execution. Prior to joining Remedy, Mark spent more than 35 years in the sports industry, having served in both sales and marketing positions in the New York area. He served as President of Octagon Marketing, NA, and SVP Marketing & Broadcasting for the New York Mets, among other roles. Mark graduated Cum Laude from Harvard University with a B.A. in economics. After graduating, he spent two years in the California Angels minor league system before beginning his business career.
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Chris Fallon

Senior VP, Strategic Partnerships

Chris brings 30 years’ experience in the healthcare industry with a special focus on the challenges that the broker market faces. He was previously an early executive in the HMO revolution with USHealthcare, developed the southern expansion region through the Aetna merger, and served as an executive at Empire BCBS through its turnaround, for-profit conversion and merger with WellPoint. As an early member of the Remedy team, he’s played an integral part in the education of our broker and consultant partners as well as being one of the drivers of Remedy’s consistent year-over-year growth. He holds a B.A. in economics from Rutgers University.